Outlet - Team Lead

Rappahannock Goodwill•Fredericksburg, VA

7d•Onsite

About The Position

Rappahannock Goodwill Industries (RGI) is searching for a Team Lead who will assist in the operation of the Outlet store location. As a Team Lead, you will assist in the supervision of the sales floor and processing department in the absence of management, assuring goods are made available to the public in a clean, attractive environment with the best customer service.

Requirements

Must be available to work during operating hours as needed for business operations.
Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
High School diploma or equivalent.
1+ years retail or related experience.
Must complete all RGI Team Lead training programs.
Completion of all additional mandatory trainings will be required as outlined by your supervisor to retain this position.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Behave as a model worker in terms of personal appearance, behavior, quantity, and quality of work done.
Maintain the 5 S standards and score requirements consistently.
Assure exceptionally friendly customer service.
Assure the visual appearance and cleanliness of the entire sales floor, including replenishment of merchandise, display of merchandise, and advertising signs are clean and attractive.
Assist cashiers with voids, refunds, change, and X and Z readings as needed.
Assure the best quality merchandise, removing poor quality, damaged, or aged merchandise from the sales floor.
Maintain safe shopping and working conditions throughout the sales floor, taking immediate actions to correct problems with fixtures and equipment and reports violations to the Store Manager.
Adhere to security policies and enforce all security rules and regulations and report incidents to the Store Manager.
Assist in any other store functions as needed to assure all work goals are met.
Reinforce cross-training across store functions.
Keep store manager informed of problems and successes relating to the sales floor and processing department.
All other duties as assigned.