Team Lead (Toronto St S & Grey Rd 12)
Wine Rack•Markdale, ON
•Onsite
About The Position
We are currently recruiting a dynamic Team Lead to help lead and deliver exceptional customer service, coaching and developing of team members and performing administrative responsibilities in support of the Store Manager. This leadership role will work alongside the Store Manager to oversee store operations.
Requirements
- Minimum 2 years retail experience with 1 year retail leadership
- POS register experience
- Essential Duties include selling, customer wine sampling, registering sales, cash handling, wine handling (deliveries, case transfers, stocking shelves), and general cleaning.
- Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders
- Must be 19 years of age or older.
- High School or equivalent education required.
- Smart Serve is required
Nice To Haves
- Passionate about delivering an exceptional customer experience
- Enjoy working with a team in a fun environment
- Would like to learn more about the world of wine
Responsibilities
- Oversee store operations in the absence of the Store Manager, including providing work direction to Wine Merchants
- Meet and exceed sales targets, including coaching the team on achieving their goals
- Implement and monitor store policies and procedures
- Perform additional administrative functions including product ordering, receiving, merchandising, recording inventory write-offs and inventory counting.
- Assisting with the training and coaching of team members
- Role model the execution of our Customer Experience programs
Benefits
- Flexible work hours
- Opportunities to develop and grow into management positions
- An opportunity to learn about the world of wine
- Employee referral incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
