GTA Team Lead Full Time - Retail Sales

Lifestyle Home Products•Mississauga, ON

6d•Onsite

About The Position

Warehouse Installation Network (WIN) is a face-to-face lead generation company that deploys in-house sales professionals into retail environments across Canada. We work alongside some of the country's leading installation-based service providers in HVAC, home comfort, windows, roofing, and more. We're looking for a Team Lead who can operate on the floor, drive results in a retail environment, and take ownership of partner accounts and relationships. This is a hands-on leadership role — you'll be selling, coaching, and managing relationships all at once.

Requirements

Proven experience in face-to-face or retail sales
Natural communicator who builds rapport quickly with customers and colleagues alike
Comfortable in a fast-paced, target-driven environment
Highly organized with the ability to manage multiple priorities
Reliable, accountable, and professional in how you show up every day

Nice To Haves

Experience managing or mentoring others is a strong asset

Responsibilities

Work directly in retail locations engaging with customers and generating pre-qualified appointments for our service partners
Consistently hit daily and weekly lead targets while maintaining quality standards
Lead by example on the floor — this is not a desk role
Oversee and support a team of in-store sales representatives during shifts
Provide real-time coaching and feedback to keep the team focused and performing
Submit daily activity summaries and keep leadership informed on team performance
Assist with onboarding new reps and getting them up to speed quickly
Serve as the primary point of contact for assigned partner accounts
Build and maintain strong working relationships with partner representatives
Monitor lead quality and appointment outcomes, flagging issues and pivoting as needed
Communicate proactively with partners on performance, feedback, and scheduling
Represent WIN professionally in all partner-facing interactions