Phoenix Team Lead
JARS Cannabis•Phoenix, AZ
•Onsite
About The Position
We are seeking a dynamic Retail Team Lead to join our fast-paced and thriving dispensary within the cannabis industry. This role is crucial for ensuring the team delivers an unparalleled customer experience, prioritizing exceptional customer service and product knowledge. Team Leads support the Store Manager in daily operations, lead by example, encourage excellent customer service and visual presentation, and maximize sales through staff development and supervision. They are also responsible for ensuring all transactions comply with applicable laws and regulations.
Requirements
- Excellent managerial and supervisory skills
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Hold a valid Facility Agent Card with Arizona Department of Health Services
- Must be at least 21 years old
- Pass a standard background check
- Undergo a fingerprint background check
Nice To Haves
- High school diploma or equivalent preferred
- At least two years of supervisory experience preferred
Responsibilities
- Assist the Store Manager and Assistant Store Manager in overseeing and ensuring all staff adhere to state rules and regulations while following all company policies and procedures
- Supervise; manage, and direct the activities of sales associates including breaks and shift changes
- Manage and inspire staff to deliver the highest levels of customer service and satisfaction
- Ensure staff members remain in compliance with applicable local, state/provincial, and federal laws and regulations
- Assist with customer service and ensure customer satisfaction
- Facilitate money drops and replenish change when necessary
- Maintain in-depth knowledge of all strains and products within the dispensaries' inventory, as well as industry-wide product knowledge and trends
- Assist in training new employees to follow standard operating procedures and scheduled shifts
- Provide Spring Big assistance, and manual discounts as needed
- Help maintain the flow of the sales floor, host if needed, place people in their proper roles
- Assist Inventory Team in moving products and stocking sales floor as needed
Benefits
- Employee discounts and samples
- Continued education opportunities
- Growth potential within the company
- Health, dental, and vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
