Team Lead

HomeState•El Segundo, CA

33d•$24 - $28•Onsite

About The Position

HomeState is a Tex Mex Kitchen in Southern California that serves tacos, queso, brisket, and margaritas with a focus on warm hospitality. The company culture emphasizes serving each other and making everyone feel at home, regardless of their origin. Their mission is to serve hospitality first, tacos second, and all actions are rooted in this belief. The company values are summarized by the acronym SHINE: Service, Hospitality, Intentionality, Nurturing, and Excellence, which guide their approach to guest and team experience, respect, attention to detail, learning, and high standards in safety and service.

Requirements

Mastery of all core competencies (Guest Focus, Action-Oriented, Resilient and Collaborative) for Service Team Member role.
Resourcefulness: Secure and deploy resources (such as people, time, equipment, materials, and support) effectively and efficiently. Adapt quickly to changing resource requirements. Bring ideas for areas of improvement to management.
Influential: Inspire team members to gain their support and commitment. Empower and lead by example. Team Leads are charged with maintaining the standards and elevating whenever possible using compelling arguments to find common ground that satisfy the needs of many with maintaining collaborative approach.
Situationally Adaptable: Adapting in real time to match the shifting demands of different situations. Change training or communication delivery for different types of learners. Observes situational and group dynamics to select the best approach for a successful shift.
Instill Trust: Gain the confidence and trust of others through honesty, integrity, transparency and authenticity. Honors commitments & practices professional discretion.
1-2 years in the restaurant industry with guest facing roles preferred.
Personable and enjoys working with people and a diverse team.
Passion for food & hospitality.
Availability to work a minimum of five days per week. Extended hours and/or a sixth day may occasionally be required. Weekends, day shifts and evening shifts may be required.
Willingness to learn both kitchen team lead and service team lead roles to be an adaptable team player.

Responsibilities

Leading and training in collaboration with management.
Maintaining standards and ensuring a safe, healthy working environment.
Assisting with ordering and receiving products.
Opening or closing the shift, which includes monitoring attendance, breaks, cash management, shift reports, waste log, restaurant emails, reporting performance issues, inventory count, ordering, or other non-supervisory tasks as assigned by Management or outlined in the administrative duties matrix.
Following all HomeState standards, sanitation guidelines, policies, or procedures to ensure guests receive the highest quality service and hospitality, and embodying the HomeState mission and core values.
Maintaining regular, predictable attendance, including all scheduled shifts, training, and meetings.
Ensuring storefront, service, bathroom, and kitchen areas are clean, organized, and appealing to guests.
Taking pride in daily work to improve things.
Serving as an ambassador, both internally and externally in the community.