Team Lead, Turnstyles

Catholic Charities of Northeast Kansas, INC.•Mission, KS

3d•Onsite

About The Position

Successfully promote and support the mission of Catholic Charities of Northeast Kansas as guided by the Catholic Social Teachings by providing superior customer service to customers, volunteers, and donors. Primary responsibilities include product handling, cashiering, and opening TurnStyles stores. EEO.

Requirements

Demonstrate a passion for the mission of Catholic Charities
Must be willing to perform by the agency’s values: love, patience, kindness, faithfulness, self-control and joy
Must complete VIRTUS training, background screening, drug testing, and any ongoing training as required
High school education preferred.
Must be willing to live by the agency’s Values, where we are called to show Love, Patience, Kindness, Faithfulness, Self- Control and Joy.
One year of retail experience, Point of Sale (POS) or cash handling required.
Ability to communicate well with employees, volunteers, donors and customers. Must be able to handle complaints in a tactful manner
Must be able to stand and exert well-paced mobility for up to 5 hours in length.
Must have the ability to bend, squat and stretch to fulfill tasks.
Ability to lift, move and handle merchandise throughout the store (sometimes over 50 pounds)
Must be available to work evenings and Saturday’s
Must pass background check and drug screen

Nice To Haves

Non-profit experience preferred.

Responsibilities

Ensures that each customer receives superior service.
Accountable for timely closing of the store, including the daily closeout and accuracy of cash registers.
Supervise team in the absence of the Manager and Assistant Manager
Responsible for adequately stocking sales floor with priced merchandise
Ensure sales floor is kept to standards outlined in store operations guide; must be available to customers and can easily step in to attend cash registers when necessary.
Follow TurnStyles Operation Guide with specific attention to POS operations (including cash handling), product handling, and sales floor maintenance
Provide direction to volunteers
Ensures compliance with Catholic Charities Employee Handbook and TurnStyles policies and procedures
Responsible for the recovery and pulling together of the sales floor at the end of the day
Review weekly store sales and production expectations with Store Manager.
Other duties as assigned