Regal Columbiana Grande STM 14 - Part Time Team Lead

Regal • Irmo, SC

5h

About The Position

The Part Time Team Lead at Regal Columbiana Grande STM 14 supports theatre operations by performing all team positions as needed, coaching and developing non-management employees, and ensuring guest satisfaction. The role administers company policies, supports marketing campaigns and promotions, maintains operational and maintenance standards, and operates the theatre’s projection and audio-visual equipment. The Team Lead monitors safety, loss prevention, emergencies, and incident reporting, and escalates employee performance issues and policy violations to Theatre Management. The position directly supervises an unspecified number of employees and performs other duties as assigned.

Candidates must have at least three months of supervisory experience, six months of theatre experience with completion of the Level 1 Team Member Star Program, or a combination of these; an alternative pathway may be considered after leadership potential is demonstrated and approved by the District Manager. Team Leads must have completed or be completing Team Lead training and must understand and demonstrate Team Member policies and procedures. The role requires effective communication, public speaking, basic math and problem-solving skills, PC and office equipment proficiency, attention to detail, and the ability to work with minimal supervision and under pressure. If assigned to sell or serve alcohol, the employee must meet legal age requirements and complete required state or local certification and Regal Responsible Beverage Server training.

The work environment has a moderate noise level that may increase at times. Physical demands include frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; and regularly lifting up to 75 pounds. Required vision includes close, distance, peripheral, and depth perception, as well as the ability to adjust focus. Pay is $15.25.

Requirements

• At least three months of supervisory experience, or six months of theatre experience with completion of the Level 1 Team Member Star Program, or a combination thereof; an alternative may be approved by the District Manager after leadership potential is demonstrated to theatre management.
• Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
• Ability to listen effectively, respond clearly and directly, and explain information to others.
• Ability to perform calculations accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, evaluate alternatives, reach evidence-based conclusions, and recommend solutions.
• Ability to take initiative, perform with minimal supervision, and work under pressure or opposition.
• Experience with PC platforms and basic office programs, including email, word processing, and spreadsheets.
• Ability to operate copiers and other office equipment, use filing systems, and maintain attention to detail.
• Dexterity using tools and equipment and ability to perform mechanical tasks as necessary.
• Ability to interact excellently with customers, the public, and coworkers and show sensitivity to others’ feelings.
• Ability to establish goals, budget time, and set priorities.
• If assigned to sell or serve alcohol: meet the legal age requirement, complete legally required state or local training and certification, and complete Regal Responsible Beverage Server training on Regal Academy.
• Ability to meet the stated physical demands, including regularly lifting up to 75 pounds, with reasonable accommodations where applicable.

Responsibilities

• Maintain regular and consistent attendance.
• Uphold and administer all company policies.
• Train, develop, and coach non-management employees.
• Perform all team positions as required.
• Ensure guest satisfaction.
• Operate theatre projection and audio-visual equipment, including hardware and software.
• Ensure operational delivery of marketing campaigns and promotions.
• Monitor maintenance and operational delivery to ensure standards are maintained.
• Know, comply with, and enforce the dress code.
• Complete or be in the process of completing Team Lead training.
• Review, understand, and demonstrate Team Member-level policies and procedures.
• Maintain advanced knowledge of emergency, evacuation, and robbery procedures.
• Report performance issues and policy violations to Theatre Management.
• Monitor theatre risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents; report incident details to management.
• Read and understand training materials covering harassment prevention and other regulatory compliance.
• Directly supervise employees in accordance with Regal policies and applicable laws.
• Perform additional duties as assigned by Theatre Management.

Benefits

• Free movie passes.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed