Team Lead (Full-Time 7:00AM-3:00PM Tues-Sat)

LEHIGH VALLEY COMPANION CARE HOMES LLC • Whitehall, PA

3d

About The Position

Lehigh Valley Companion Care Homes is seeking a motivated, compassionate Team Lead for one of its homes. The Team Lead provides day-to-day guidance and leadership to staff to support high-quality, person-centered care and services for individuals with intellectual and developmental disabilities and autism. This is a hands-on role focused on safety, independence, dignity, community integration, collaboration, and excellence in service delivery.

The Team Lead directs, trains, schedules, and supports direct care staff; oversees care documentation and compliance; and coordinates with individuals, families, staff, management, and external stakeholders. The role includes after-hours and on-call coverage, occasional shift coverage, and one office day each Friday for appointment preparation and performance-management updates with the House Manager. The posted schedule is full-time, 7:00 AM–3:00 PM, Tuesday through Saturday.

Requirements

• At least 2 years of experience working in a group home or similar setting, with demonstrated leadership and supervisory experience.
• At least 1 year of experience working with people with developmental disabilities.
• High school diploma or equivalent.
• Understanding of person-centered care principles and experience working with people with diverse needs, including developmental disabilities and/or complex medical needs.
• Strong verbal and written communication, interpersonal, and organizational skills.
• Ability to remain calm under pressure, make sound decisions, and resolve conflicts effectively.
• Flexible schedule and availability for on-call coverage as needed.
• Ability to lift between 20 and 50 pounds and provide CPR after certification.
• Must be at least 18 years old.

Nice To Haves

• CPR certification.
• First Aid certification.
• Medication Administration certification.

Responsibilities

• Set clear team objectives, define roles and responsibilities, and align staff with the company’s vision.
• Communicate expectations, goals, and feedback regularly and address concerns or issues.
• Direct assigned staff daily and ensure quality of service.
• Provide everyday living services and care using positive approaches and respecting individual rights.
• Complete monthly and quarterly reviews, monitor Behavior Support Plans, and update them when applicable.
• Provide hands-on guidance to staff in delivering person-centered care and implementing individualized service plans.
• Supervise direct care staff, including training, scheduling, and performance management.
• Ensure compliance with applicable regulations, policies, and procedures governing the home.
• Promote an inclusive work environment that supports teamwork, open communication, and professional growth.
• Collaborate with other team leads, supervisors, and management to coordinate care, address challenges, and implement best practices.
• Serve as a liaison among individuals, families, staff, and external stakeholders to address concerns, resolve conflicts, and foster positive relationships.
• Provide after-hours and on-call coverage as part of the direct care rotation.
• Conduct daily audits of progress notes, vitals, MAR, ABC charts, individual funds, and controlled medication logs.
• Prefill medical appointment forms as required.
• Submit Monthly LII and Weekly LII for the physical site.
• Provide shift coverage when no one else is available.
• Ensure Risk Prevention Plans (RPPs) are followed consistently.
• Assist with home orientation for new staff.
• Monitor individuals’ medical devices and ensure they are functioning properly.
• Complete incident reports promptly and follow up on incidents after they are documented in progress notes.
• Manage employee conflicts and maintain a professional, supportive environment.
• Participate in employee feedback sessions during performance management and reviews.
• Work in the office every Friday to prefill medical appointment forms and meet with the House Manager for performance-management updates.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and advancement within the organization.
• Meaningful work positively impacting the lives of individuals with diverse needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED