Team Lead, Underwriting Operations – Linx Underwriting Team

Aon Corporation•Toronto, ON

1d•Hybrid

About The Position

Join Aon’s Linx underwriting team as a Team Lead, Underwriting Operations and play a key role in delivering outstanding service to our brokers and clients! This is a hybrid role with the flexibility to work both virtually and from our Toronto office, in line with Aon’s Smart Working policy. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. The salary range for this position is $ 73,400 - $97,900. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. The salary may also be adjusted based on applicant’s geographic location. Aon also offers you a generous incentive earning opportunity and a comprehensive benefits package. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Requirements

Strong leadership and people management experience in an operations or underwriting support environment, with a track record of directing workflow and developing team capabilities
High level of numeracy and literacy, with strong proficiency in Microsoft Excel and comfort working with data and reports
Excellent interpersonal and communication skills, with the ability to build effective relationships across business units and with brokers and other external stakeholders
Strong organizational and analytical skills, with the ability to manage competing deadlines, prioritize effectively and adapt to changing business needs
Experience in underwriting or insurance operations (ideally including Lloyd’s or specialty markets)

Nice To Haves

an additional language is desired

Responsibilities

Leading the daily workflow and allocation of underwriting assistant resources to ensure quotes, renewals and mid-term adjustments are processed in line with agreed service levels.
Working closely with underwriting managers to ensure support capacity and capabilities are aligned to planned growth in the Linx business.
Partnering with Aon and third-party brokers to identify and implement opportunities to drive efficiency and improve how we operate.
Ensuring adherence to underwriting standards, authorities and good practice, minimizing risk and maximizing efficiency while maintaining compliance with internal and external regulations and guidelines.
Overseeing accurate and timely data capture on relevant systems, liaising with Operations, Claims, Compliance and other business units as required.
Enabling underwriting assistants to work closely with underwriters to support portfolios both in the office and at Lloyd’s, helping to build technical underwriting knowledge within the team.
Contributing to the evolution and optimization of processes and procedures, striving for continuous and collaborative improvement across Linx operations.
Leading statistical analysis and interpretation of data, including preparation of regular and ad-hoc reporting.
Building and maintaining a strong internal and external profile, developing effective partnerships with customers, brokers and colleagues.