About The Position

This position is for a Team Lead First Line Support Production Engineer to work in the Production Engineering department in Wilton Factory, CT. The candidate will oversee First Line Support personnel during the assigned shift, provide technical support and guidance to the team, coordinate daily work activities, and ensure work is completed safely, efficiently, and in alignment with production, quality, and engineering requirements. The Team Lead will also support rapid resolution of engineering disturbance notices, drive execution against production priorities, and act as a key communication point between the work floor, Production Engineering, Manufacturing, and leadership.

Requirements

  • Bachelor Degree in an engineering discipline or a Bachelor Degree in Science (Physics, Material, Math, Chemical) with 2+ years of experience in production or Manufacturing Engineering.
  • 5-7 years of work experience in a high-tech production or manufacturing environment, preferably with hands-on engineering support in optical fabrication, assembly, or advanced manufacturing.
  • Demonstrated ability to lead daily work coordination, prioritize tasks, and support shift execution in a dynamic production environment.
  • Proven record of strong problem-solving skills, structured troubleshooting, root-cause analysis, containment development, and follow-through to closure.
  • Ability to communicate production risks, disturbances, quality issues, and recovery plans clearly to cross-functional work centers and management team.
  • Must have and maintain a can-do attitude, integrity, care, and a team-first mindset.
  • Must demonstrate strong reliability in terms of coming to work on time, not frequently taking time off without arrangement ahead of time, not deviating the execution of assignment requested by management unless being discussed.

Nice To Haves

  • Direct people management or complex project management experience strongly preferred.
  • Experience coaching, training, mentoring, or providing technical guidance to engineers, technicians, or production employees.
  • Experience in optical fabrication or assembly processes such as dry/wet etch, optical polishing, lithography, optical contacting, coating, bonding, interferometry, or related processes is a plus.
  • Cleanroom experience operating in manufacturing environments is a plus.
  • Working knowledge of statistical process control, PFMEA, Teamcenter, SAP, and production-related software systems is a plus.
  • Ability to interpret optical tolerancing, specifications, and scratch-dig requirements is a plus.

Responsibilities

  • Oversee First Line Support personnel during the assigned shift to ensure resources are aligned to production priorities, technical needs, and shift objectives.
  • Provide accountable technical support by guiding troubleshooting activities, reviewing engineering disturbance notices, and helping drive timely resolution of production issues.
  • Coordinate work across the shift to ensure tasks are assigned, prioritized, followed up, and completed according to safety, quality, and production standards.
  • Serve as the primary shift point of contact for technical escalation, resource alignment, and communication between team members, Production Engineering, Manufacturing, and leadership.
  • Monitor shift progress, identify risks or gaps early, and take appropriate action to maintain workflow, output, quality, and cycle time expectations.
  • Support team members with coaching, knowledge sharing, and on-the-floor technical guidance to improve capability, consistency, and execution.
  • Recognize gaps within the team, develop and implement short-term containments and structural solutions for improvement (e.g., communication, training).
  • Escalate structural process or procedural issues to the Competency Production Engineering team and serve as a consultant for the solution space.
  • Present daily shift reports, production status, quality concerns, barriers, and improvement actions to support decision-making and quality improvement efforts, ensuring information is passed down to the next shift precisely and in a timely manner.
  • Support root-cause analysis, cycle-time improvement, manufacturing procedures, and technical work instructions as required.
  • Train, coach, and mentor employees during onboarding, training periods, and ongoing daily execution upon request, to ensure training strictly follows FLS established training guidelines.
  • Coordinate and track employees' time-off to ensure that there is always at least one employee present for each work center on each shift.
  • Work in a cleanroom environment occasionally to support production processes and lead troubleshooting actions, including full gowning, working around overhead cranes, fork trucks, motorized pallet movers, lasers, ladders, platforms, and chemicals.
  • Attend and support cycle time meetings presented by the Product Lead group bi-weekly upon request, collaborate with PLs and cascade information/requests down to the team to improve productivity.
  • Attend all Tier 2 meetings every day to capture critical information, help request and cascade down to the team, and other meetings upon request.

Benefits

  • medical, dental, vision, and basic life insurance
  • 401k plan
  • eight (8) hours of vacation leave every month
  • thirteen (13) paid holidays throughout the calendar year
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