Team Lead, Sales Full Time

Crocs, Inc. • Waipahu, HI

9d • $18 - $22 • Onsite

About The Position

The Team Lead, Sales at Crocs, Inc. helps create memorable consumer experiences, supports store operations, and leads by example on the sales floor. The role includes key holder responsibilities such as opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. The Team Lead works closely with Store Management to meet and exceed sales goals, coordinates day-to-day team activities in an assigned area, and serves as a knowledgeable Crocs brand ambassador.

Requirements

• Must be at least 18 years old.
• 2–3 years of retail experience.
• Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
• Desire to succeed in a high-growth, fast-paced retail environment.
• Ability to move merchandise using appropriate equipment between the backroom and sales floor.
• Ability to place and arrange items on shelves and racks and to climb and descend ladders while carrying merchandise.
• Ability to lift 30 pounds or more with assistance.
• Ability to remain on feet for at least 8 hours per shift and continuously move around the store.
• Ability to stand, walk, kneel, or balance for a duration of time.
• Ability to read and comprehend instructions, reports, and information on computer or register screens, and to input information into a computer.

Nice To Haves

• Prior store leadership experience.

Responsibilities

• Deliver outstanding consumer experiences using the C.H.A.R.M service model.
• Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
• Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
• Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining high service standards.
• Stay informed about product collaborations, launches, and brand initiatives and share that knowledge with consumers as a brand ambassador.
• Follow Crocs policies and procedures, including Asset Protection, shortage prevention, inventory control, and compliance initiatives.
• Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and ensuring the store is business ready.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed