GTA Full Time Bilingual Team Lead - Retail Sales

Lifestyle Home ProductsMississauga, ON
Onsite

About The Position

Warehouse Installation Network (WIN) is a face-to-face lead generation company that deploys in-house sales professionals into retail environments across Canada. We work alongside some of the country's leading installation-based service providers in HVAC, home comfort, windows, roofing, and more. This is a hands-on leadership role where you will be selling, coaching, and managing relationships all at once. The role involves operating on the floor, driving results in a retail environment, and taking ownership of partner accounts and relationships.

Requirements

  • Fully bilingual in English and French — written and spoken
  • Proven experience in face-to-face or retail sales
  • Natural communicator who builds rapport quickly with customers and colleagues alike
  • Comfortable in a fast-paced, target-driven environment
  • Highly organized with the ability to manage multiple priorities
  • Reliable, accountable, and professional in how you show up every day

Nice To Haves

  • Experience managing or mentoring others is a strong asset

Responsibilities

  • Work directly in retail locations engaging with customers and generating pre-qualified appointments for our service partners
  • Consistently hit daily and weekly lead targets while maintaining quality standards
  • Lead by example on the floor — this is not a desk role
  • Oversee and support a team of in-store sales representatives during shifts
  • Provide real-time coaching and feedback to keep the team focused and performing
  • Submit daily activity summaries and keep leadership informed on team performance
  • Assist with onboarding new reps and getting them up to speed quickly
  • Serve as the primary point of contact for assigned partner accounts
  • Build and maintain strong working relationships with partner representatives
  • Monitor lead quality and appointment outcomes, flagging issues and pivoting as needed
  • Communicate proactively with partners on performance, feedback, and scheduling
  • Represent WIN professionally in all partner-facing interactions

Benefits

  • Competitive base pay plus performance-based bonuses
  • A clear path for growth within a rapidly expanding national organization
  • Hands-on leadership experience from day one
  • A team that takes performance seriously and rewards results
  • Consistent scheduling across retail locations in your market
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