Team Lead, Real Estate

Commerce Bank • Kansas City, MO

2d • Onsite

About The Position

The main purpose of this job is to lead a team of Relationship Managers for both the comprehensive management of existing customer relationships as well as soliciting new business opportunities with assigned customers and prospects. This role involves managing a team of Relationship Managers (RM) who serve the banking needs for a particular territory and/or industry, ensuring a high level of customer satisfaction and retention. The Team Lead will develop departmental goals for new incremental income and coach direct reports on targeted sales activities to maximize new business opportunities. They will also provide career counseling, ensure succession planning is addressed for critical roles, and review and analyze portfolios to reduce risk and enhance profitability. Responsibilities include reviewing credit requests, participating in community and business functions, and ensuring compliance with all bank policies, procedures, regulations, and laws. The role manages a team of RMs with a combined portfolio of commercial relationships, oversees department workflow, and provides guidance and coaching to team members. The Team Lead is expected to perform other duties as assigned.

Requirements

• Strong knowledge of full range of commercial products, credit policies, procedures and terminology
• Strong knowledge of the commercial banking field
• Goal oriented with well-developed sales skills
• Strong strategic, analytical, and problem-solving skills
• Strong credit analysis skills, persuasive and negotiation skills
• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
• Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork
• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
• Bachelor’s or equivalent combination of education and experience required
• 5+ years commercial banking experience required
• 1+ years leadership experience required
• For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.
• For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

Responsibilities

• Manage a team of Relationship Manager’s (RM) who serve the banking needs for a particular territory and/or industry, ensuring a high level of customer satisfaction and retention
• Develop departmental goals for new incremental income and coach direct reports on targeted sales activities to maximize new business opportunities
• Provide career counseling and ensures that succession planning is addressed for critical roles
• Review and analyzes portfolio to reduce risk and enhance profitability
• Review credit requests; including loan structuring, negotiating/pricing, collateral, ensure adequate loan documentation, and analyze industry/credit risk
• Participate in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace
• Ensures compliance with all bank policies, procedures, regulations, and laws
• Manages a team of RMs with a combined portfolio of commercial relationships with some or all of the following characteristics: Avg loan portfolio O/S of $150MM to $200MM Avg deposit portfolio of $75MM to $100MM Annual contribution of $3MM to $5MM
• Oversee department workflow and effectively communicate decisions, priorities and relevant information to team members
• Provide guidance to team members on departmental projects/issues, coach and develop training plans, lead development conversations and answer day-to-day questions for team members
• Perform other duties as assigned

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager