Team Lead Production

Hershey • Lancaster, PA

7d • Onsite

About The Position

The Team Lead Production oversees a team of subject matter experts or technical employees responsible for daily manufacturing operations within an assigned area of The Hershey Company’s Y&S Lancaster plant, a non-union facility producing licorice products in a high-speed, complex environment. The role translates short-term production goals into daily priorities, coordinates production and maintenance activities, and resolves routine operational challenges to support safe, high-quality, consistent output. It uses scheduling, prioritization, coaching, and follow-up to reinforce food quality, environmental, safety, and operating standards and support stable operations and continuous improvement.

Requirements

• At least 3 years of relevant experience in manufacturing or a high-speed, complex operating environment.
• High school diploma or GED.
• Demonstrated leadership, coaching, communication, problem-solving, decision-making, and prioritization skills.
• Ability to work effectively across levels and interpret production performance information.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Bachelor’s degree.
• Previous supervisory or team leadership experience.
• Food manufacturing experience.
• SAP experience.

Responsibilities

• Coordinate daily production activities and assign work to maintain safe, efficient production flow within the assigned area.
• Communicate shift priorities and performance expectations, monitor progress, and address issues affecting throughput, quality, cost, or safety.
• Provide day-to-day direction, work scheduling, coaching, and process guidance to subject matter experts and technical team members.
• Reinforce standard operating procedures and ensure consistent compliance with food quality, food safety, employee safety, environmental, and plant requirements.
• Coordinate with maintenance, other departments, and other shifts; document, prioritize, and follow up on maintenance notification requests in SAP PM.
• Confirm employees are properly qualified, trained, and prepared to perform assigned work productively as individuals and as a team.
• Support labor staffing decisions in alignment with planned staffing and operational needs, including verification of employee time records.
• Enter and review operational information in SAP, check quality documentation, interpret production performance reports, and follow up on exceptions and opportunities.
• Resolve routine operational issues by researching relevant information, comparing contributing factors, and applying established best practices.
• Promote continuous improvement by encouraging ideas, identifying opportunities, and supporting practical actions that improve plant performance.

Benefits

• Medical, dental, and vision coverage.
• Wellness programs supporting physical and mental health.
• Competitive pay and annual incentive opportunities.
• 401(k) with company match.
• Paid time off and company holidays.
• Flexible ways of working where applicable.
• Career development programs, learning opportunities, and internal mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED