Team Lead, Pre-Access- Pre-Access - Days

Memorial Hospital at GulfportBiloxi, MS
Onsite

About The Position

The Team Lead is responsible for overseeing and assisting in the day-to-day operations of the department. The Team Lead supports management by ensuring adequate staffing and recommending improvements to processes within the department.

Requirements

  • Associates degree. Additional applicable experience may be substituted in lieu of degree.
  • Four years experience with patient registration, admissions, authorization-referrals or similar

Responsibilities

  • Leading and performing tasks within the department
  • Delegating tasks and setting goals and deadlines
  • Analyzing reports to monitor trends related to area processes
  • Collaborating with supporting departments to ensure the patient and doctors needs are met
  • Maintaining adequate staffing by assuming responsibilities as needed
  • Reviewing processes and identifying opportunities for improvement
  • Developing metrics and minimum standards
  • Planning and developing new systematic approaches to improve/maintain employee accuracy
  • Collaborating with IS to ensure all systems meet business operational needs
  • Supporting Management with assigned duties and department efficiencies
  • Enforcing, following and supporting all processes, policies and procedures and ensuring all staff are updated when changes occur
  • Monitoring performance of department process, staff work schedules, time and attendance
  • Identifying training needs and providing coaching for new and current employees
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