Team Lead Patient Registration - ED Admitting Registrar

Trinity Health•Hartford, CT

2d•Onsite

About The Position

Lead the team of Registrars who complete patient registrations/pre-registration processes. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.

Requirements

Minimum High School diploma or equivalent
One year experience in an accredited hospital or physician's office preferred
Knowledge of medical terminology and medical insurances

Responsibilities

Accurately enters/updates all patient demographic information, including insurance and patient liability data into computer in a reasonable amount of time as established by department guidelines and supervised observation.
Demonstrates knowledge of hospital procedures and communicates policies as appropriate.
Recommends changes and/or improvement in systems to improve productivity, quality and cost effectiveness as conditions change.
Maintains patient privacy and confidentiality at all times according to the established hospital procedures to ensure that the dignity and respect of the patient is maintained.
Posts copayments to appropriate screen and completes reconciliation.
Promotes effective working relationship among team members and other departments by functioning as a resource person.