Team Lead Patient Registration - ED Admitting Registrar

Trinity Health•Hartford, CT

1d•Onsite

About The Position

Lead the team of Registrars who complete patient registrations/pre-registration processes. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems. Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Requirements

Minimum High School diploma or equivalent
Knowledge of medical terminology and medical insurances

Nice To Haves

One year experience in an accredited hospital or physician's office preferred

Responsibilities

Accurately enters/updates all patient demographic information, including insurance and patient liability data into computer in a reasonable amount of time as established by department guidelines and supervised observation.
Demonstrates knowledge of hospital procedures and communicates policies as appropriate.
Recommends changes and/or improvement in systems to improve productivity, quality and cost effectiveness as conditions change.
Maintains patient privacy and confidentiality at all times according to the established hospital procedures to ensure that the dignity and respect of the patient is maintained.
Posts copayments to appropriate screen and completes reconciliation.
Promotes effective working relationship among team members and other departments by functioning as a resource person.