Team Lead Orthopedics
About The Position
BHMG Orthopedics Job Summary: Manages the daily operations of the front office of a BHMG medical practice. This position will oversee and train the front office and scheduling staff. Will also act as a liaison between the hospital and providers when needed. Will promote, develop and initiate processes to obtain patient satisfaction scores above or at BHMG benchmarks. Responsibilities include working with Practice Manager for better workflows and overseeing some responsibilities when practice manager is out of the office. Team Lead must have a thorough knowledge of pre-certification, pre-authorizations and scheduling cases with the hospital when needed. The role will require good sense of judgement and critical thinking skills and will require interaction with the clinic staff, providers as well as hospital departments.
Requirements
- High School diploma or equivalent
- Two years of job-related experience
Nice To Haves
- Medical office experience preferred
Responsibilities
- Manages the daily operations of the front office of a BHMG medical practice.
- Oversee and train the front office and scheduling staff.
- Act as a liaison between the hospital and providers when needed.
- Promote, develop and initiate processes to obtain patient satisfaction scores above or at BHMG benchmarks.
- Work with Practice Manager for better workflows.
- Oversee some responsibilities when practice manager is out of the office.
- Have a thorough knowledge of pre-certification, pre-authorizations and scheduling cases with the hospital when needed.
- Interact with the clinic staff, providers as well as hospital departments.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
