Team Lead of START Care Coordinator's

Mental Health America of South Central Kansas•Eastborough, KS

9d•Onsite

About The Position

The Team Leader provides administrative supervision and daily clinical triage support to START Coordinators. The position supports timely crisis response, cross-system planning, coordination of support meetings and crisis plans, documentation of services, community partnerships, and collaboration with START leadership, the clinical team, and the resource center.

Requirements

Master's degree in social work, counseling, psychology, or a human services field.
At least two (2) years of experience providing services to people with intellectual and developmental disabilities and mental health needs.
At least one (1) year of supervisory experience.
Must become a certified START Coordinator within twelve (12) months of employment as Clinical Team Leader.
Driver Level: Level 2 - Routine driving for work, errands, or transporting others; may be infrequent or on an irregular basis.

Nice To Haves

Prior experience as a START Coordinator preferred.

Responsibilities

Provides daily clinical triage support to START Coordinators.
Shares on-call responsibilities to support 24/7 crisis response, including a telephonic response within one hour and an in-person response within 24 hours of the call.
Maintains a small active caseload of approximately five individuals until START Coordinator certification is achieved.
After certification, maintains a fluid and temporary caseload to support START Coordinators when needed.
Provides administrative supervision to START Coordinators.
Maintains effective linkages and relationships with community partners.
Participates in recurring meetings with START leadership, the clinical team, and the resource center.
Ensures the coordination of support meetings and crisis plans for individuals served through START.
Supports timely review and response to crisis situations, service needs, and changes affecting individuals served.
Monitors assigned and temporary caseload responsibilities to promote continuity and appropriate follow-through.
Supports person-centered crisis planning and service coordination for individuals with intellectual and developmental disabilities and mental health needs.
Collaborates across systems to strengthen supports and reduce barriers during crisis situations.
Provides direct service and caseload support when needed to maintain responsive START services.
Develops cross-system crisis plans, intake and assessment documentation, intervention and outcome documentation, and other applicable records of services provided.
Maintains required START certification and completes applicable training and program requirements.
Completes documentation accurately and timely and follows agency, program, confidentiality, and recordkeeping requirements.
Performs other duties as assigned by the supervisor.