Team Lead, Market Operations

Carvana • Wichita, KS

3d • Onsite

About The Position

Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We expect bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.

Mom’s wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs. It can be an autonomous job that requires good decision-making skills, but the growth potential is tremendous and you’ll always have a direct link to leadership at Carvana’s home office in Phoenix. In return for your hard work, you'll have an opportunity to work at one of the fastest-growing and most creative technology companies around, helping us promote a life-changing product and develop a world-class team. Other duties as assigned.

Requirements

• A Bachelor’s degree from an accredited undergraduate institution.
• At least five years of relevant experience in team leadership roles managing multiple employees.
• Experience handling logistics.
• An ability to operate in ambiguity with grace.
• An appreciation for differences of opinion.
• The savvy to manage employee and customer experience and make interactions rewarding for all involved.
• The skills to examine processes and develop creative solutions.
• An understanding that things will change.
• A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.
• Must be able to read, write, speak, and understand English.
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity.
• Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
• Frequently communicates with customers and must be able to exchange accurate information.

Nice To Haves

• Bring your personality.
• Be a multitasking wizard.

Responsibilities

• Manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs.
• Make good decisions in an autonomous role.
• Develop team members.
• Assume additional responsibilities as needed.
• Juggle multiple projects.
• Examine processes and develop creative solutions.
• Adapt to change.
• Roll up sleeves, take on new assignments, and juggle many things at once.

Benefits

• Full-Time Salary Position.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• Student loan payments.
• Discounts on vehicles.
• Benefits for your pets.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level