Team Lead, Inside Sales

Ingredion•Bridgewater, NJ

5d•Hybrid

About The Position

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite foods, beverages, and everyday products. As a global leader in ingredient solutions across more than 60 industries, we unlock the potential of nature to make life better. We value diverse perspectives and are united by a shared purpose to create a better world through the food and ingredients we deliver. The Team Lead, Inside Sales manages and coaches a team of 3-5 Technical Sales Representatives. The representatives have dual responsibility: 1) account management of small and medium customers in the assigned territory and 2) lead generation via our digital tools (Salesforce.com, online chat and 1-800 line). They provide ingredient recommendations and sales support to customers. This role has high visibility within Ingredion including exposure to many other functions. This role is ideal for someone who is customer-oriented, passionate about Sales, and genuinely interested in developing early-tenure employees.

Requirements

Bachelor’s Degree in business or related field preferred or equivalent experience
10-15 years of business/work experienced required
prior experience managing and coaching people, especially early-tenure individuals
Experience in working with customers and building relationships
An understanding of Salesfoce.com and SAP
An understanding of Ingredion’s operations, including manufacturing, quality and warehousing
Attention to detail, project management skills, good communication skills

Responsibilities

Manage and coach team of technical account representatives; help them manage their assigned accounts and develop new opportunities
Develop an understanding of inside sales and how to help customers solve their needs by leveraging support from Technical Service, Business Development, Customer Service, Quality, R&D, field Sales and others
Train and coach direct reports
Interact with customers directly as well as give guidance to your team in how to interact with customers
Promoting our portfolio of ingredients by providing technical recommendations to customers