Team Lead, Emerging Educational Technologies

University of Toronto•Toronto, ON

18h•CA$103,367 - CA$132,188•Onsite

About The Position

The Centre for Teaching Support & Innovation (CTSI) is seeking a Team Lead, Emerging Educational Technologies to help shape the future of teaching and learning at the University of Toronto. In this role, you will be at the forefront of exploring and integrating new technologies, particularly AI, to enhance pedagogical practices. CTSI operates in a dynamic and collaborative environment, supporting all teaching staff and teaching assistants across the University's campuses. Our services include organizing events, providing consultations, offering training, supporting the Scholarship of Teaching and Learning, guiding the use of the institutional learning management system (Quercus), and supporting the online course evaluation system. We are driven by advancements in higher education and research, working in partnership with various University offices to improve teaching and learning across the institution.

Requirements

Master's Degree or an acceptable combination of equivalent experience.
Minimum eight (8) years of related experience in educational technology, learning design, digital learning services, in a comparable higher education or knowledge-sector context
Extensive experience leading complex projects with multiple contributors and stakeholders, including across organizational or unit boundaries.
Experience supporting or delivering AI-related pilots in an educational or knowledge-work setting, such as prompt and workflow design, evaluation of model outputs, or coordination of AI safety and quality assurance testing.
Demonstrated experience researching and evaluating emerging educational technologies and translating findings into clear, actionable recommendations for operational and senior leadership audiences.
Experience working directly with faculty, instructors, or subject matter experts to design, pilot, or scale teaching and learning initiatives.
Experience leading, mentoring, or directing the work of staff, contractors, or project team members in a collaborative, service-oriented environment.
Demonstrated presentation and group facilitation skills, including the ability to lead workshops, focus groups, and briefings for audiences ranging from faculty and staff to senior institutional leadership.
Demonstrated knowledge of and familiarity with various educational technologies and pedagogical approaches.
Strong analytical, problem-solving, and research skills, with the ability to synthesize complex technical information and communicate it clearly to non-technical audiences.
Excellent written and verbal communication skills, including proven ability to draft briefings, reports, and technical documentation for diverse stakeholder audiences.
Proficiency with the Microsoft 365 Suite, including SharePoint document management best-practices.

Nice To Haves

PhD is an asset.
Familiarity with the University of Toronto’s teaching and learning context, including Quercus (Canvas), institutional privacy, security, and accessibility review processes, or related academic technology services.
Familiarity with agentic AI workflows, including practical experience designing, implementing, or evaluating AI-enabled automation (e.g., agent frameworks, orchestration tools, or multi-step LLM workflows) in a professional setting.
Experience contributing to procurement processes for software, educational technologies, or other complex services, including requirements gathering, community engagement, and vendor evaluation.
Familiarity with educational technology integration mechanisms including the Learning Tools Interoperability (LTI) standard and Canvas APIs.

Responsibilities

Leading the development and making recommendations for operational policies, procedures and best practices for the program
Researching and recommending educational technologies and best practices related to teaching and learning
Building and strengthening relationships with stakeholders and partners of strategic importance
Advising instructors on strategies for developing and delivering curriculum
Facilitating focus group meetings that may inform strategic planning
Analyzing needs and recommending appropriate technologies for teaching/learning goals
Collecting data to identify future academic programming needs and key areas of interest
Directing the activities of a group of staff-appointed employees all performing a similar function
Work directly with faculty innovators to test and scale new teaching and learning applications, particularly those utilizing AI tooling from the University’s AI Kitchen, and coordinate scaling across courses, departments, and divisions.
Serve as CTSI's liaison between faculty innovators, the AI Kitchen, and Information Technology Services (ITS) to investigate integration opportunities with Quercus and other University infrastructure, guiding projects through privacy and security review processes and institutional approval pathways.
Serve as first point of contact for incoming institutional requests related to emerging educational technologies, track innovation trends across the institution, and identify opportunities for scaling successful pilots through procurement pathways.
Prepare emerging technology research briefings for CTSI, Office of Digital Strategies, and Office of the Vice Provost, Teaching and Learning leadership to inform educational technology strategy.
Investigate and implement workflows to enable CTSI’s innovation scaling work, including AI chatbot response testing, functional testing for new tools, and leading development of programming and resources to support adoption of emerging technologies.