Team Lead - Digital Assessment Services
About The Position
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Reporting to the Director of Digital Learning Environments, the Team Lead – Digital Assessment Services is responsible for the overall leadership, management, and continuous improvement of the Learning Assessment Centre (LAC) portfolio. This includes overseeing the delivery of digital assessment services, leading operational planning and process improvements, and promoting and expanding the LAC's flexible digital exam services across the University of Alberta and through partnerships with external exam agencies. The Team Lead is responsible for planning and executing the business strategy of the LAC, as well as designing the booking and delivery of the digital exams within the LAC. The Team Lead oversees 10 casual proctor employees and two full-time employees—the Coordinator/Administrator and the Lead Proctor—and works collaboratively with them to ensure the daily operational needs of the LAC are met. The Team Lead is also responsible for strategically planning and developing opportunities to expand LAC services across the university and in collaboration with external partners.
Requirements
- Internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates.
Responsibilities
- Overall leadership, management, and continuous improvement of the Learning Assessment Centre (LAC) portfolio.
- Overseeing the delivery of digital assessment services.
- Leading operational planning and process improvements.
- Promoting and expanding the LAC's flexible digital exam services across the University of Alberta and through partnerships with external exam agencies.
- Planning and executing the business strategy of the LAC.
- Designing the booking and delivery of the digital exams within the LAC.
- Overseeing 10 casual proctor employees and two full-time employees (Coordinator/Administrator and Lead Proctor).
- Working collaboratively with employees to ensure the daily operational needs of the LAC are met.
- Strategically planning and developing opportunities to expand LAC services across the university and in collaboration with external partners.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
