Team Lead, Decision Support - Decision Support

Women's College Hospital•Toronto, ON

22h•CA$52 - CA$63

About The Position

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice. Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone. Applicants must reside and be legally eligible to work in Ontario. An exciting opportunity as a Regular Full-Time Team Lead, Decision Support. Type: Replacement

Requirements

Completion of a Bachelors Degree in Data Science, Public Health or a related field required
At least 10 years’ experience in a directly related field preferred.
Ability to travel to the United States to complete training, required
Demonstrated leadership and teamwork with the ability to lead a diverse group of individuals
Strong ability with data analysis and design.
Strong problem solving and resolution skills.
Customer Service Experience
Excellent organizational skills and the ability to oversee several projects with competing priorities.
Ability to produce high quality reports and meet deadlines.
Strong initiative and self-managing skills.
Strong interpersonal and customer service skills; demonstrated ability to work effectively in a team environment with a wide variety of people at different levels
Strong problem solving and analytical skills; works well independently, uses good judgment, and takes initiative
Proficiency in MS Office, MS Visio, MS Project, PowerBI, SQL and Epic data models.
Strong verbal and written communication skills.
Proven attendance and punctuality.
Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Responsibilities

Proactively identifies barriers/threats/risks for project completion and works with team members including Analysts, Project Managers and Clinicians to develop solutions
Implements quality control process for projects and operations of the analytic system(s)
If applicable, completes assessment of IRIS reports, downtime incidents or other issues and notifies the Manager Decision Support, Director, Clinical Applications & Decision Support, CIO and other appropriate stakeholders
Plans and coordinates regular meetings for working groups, steering committees, and advisory boards
Monitors the progress and deadlines of project activities, develops and maintains records of project activities, and establishes and maintains operating policies and procedures
Coordinates the day-to-day activities of any staff specifically engaged in the carrying out of operational updates and projects for one or more projects within the IM&IT team, as appropriate to their position
Responsible for collaborating with Stakeholders and other relevant partners involved in the project both internally and externally
Participates in project plan development
Develops an in-depth understanding of tools used by Decision Support
Lead, day-to-day management, and product evolution of analytic tools, including but not limited to the leadership of Analysts and Senior Analysts through product management development cycles, meetings, work groups, etc.
Develops data product vision, and roadmaps detailing out how enhancements can be built to improve product offerings or add to existing application workflows and use cases
Identify, investigate, plan, and execute on opportunities for both operational (e.g., improve efficiency, effectiveness) and quality improvements (e.g., improve accuracy, precision, safety) within the team
Uses professional risk assessment, judgment, and decision-making skills to respond appropriately and proactively to issues/problems that may arise
Ensures all project work aligns with existing corporate systems and standards
As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.