Team Lead Casual Dining
About The Position
As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. We are looking to recruit an enthusiastic team lead to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The team lead will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise.
Requirements
- Must have Serving It Right certificate before employment begins
- Previous experience with front of house or food service environment
- Experience using a POS system
- Strong Microsoft Office & business communication skills required
- Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Responsibilities
- Ensuring guests are enthusiastically satisfied with their experience consistently
- Maintaining and being accountable for quality outlet operations including organizing work throughout outlets
- Acting as a role model and providing training to new employees
- Following health, safety and sanitation guidelines for all products
- Performing and supporting others in cleaning and operational tasks
- Following and demonstrating standards for merchandising, stocking, rotation and storing of products
- Recording and being accountable for outlet funds while running a shift, ensuring all cash handling and cash register functions are accurate
- Other duties as required
- Supervising casual dining team members during assigned shifts, either in the absence of the Casual Dining Supervisors or while working alongside them to support daily operations.
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
