Team Lead - Bursar

Tennessee Tech•Cookeville, TN

13d

About The Position

The Accounts Receivable Manager provides leadership and oversight for the University's accounts receivable operations, ensuring the accurate administration of student, loan, and general receivables while maintaining compliance with applicable federal, state, Tennessee Higher Education Commission (THEC), and University regulations and policies. The position is responsible for managing financial operations related to billing, collections, reconciliations, revenue reporting, and customer account services while supporting the integrity of the University's financial records. This position supervises Accounts Receivable staff, develops and improves business processes, and serves as a subject matter expert for complex receivables, student accounts, financial reporting, and enterprise financial systems. The Accounts Receivable Manager collaborates with academic and administrative departments, Financial Aid, the Registrar, Housing, Information Technology, and other campus partners to resolve complex issues, implement system enhancements, and support University initiatives. The position plays a critical role in maintaining effective internal controls, supporting month-end and year-end financial activities, ensuring compliance with accounting standards and regulatory requirements, and delivering exceptional customer service to students, families, departments, and external stakeholders while advancing the University's financial and strategic objectives.

Requirements

Leadership and oversight of accounts receivable operations.
Accurate administration of student, loan, and general receivables.
Compliance with federal, state, THEC, and University regulations and policies.
Management of financial operations (billing, collections, reconciliations, revenue reporting, customer account services).
Support of financial record integrity.
Supervision of Accounts Receivable staff.
Development and improvement of business processes.
Subject matter expertise in receivables, student accounts, financial reporting, and enterprise financial systems.
Collaboration with campus partners (academic/administrative departments, Financial Aid, Registrar, Housing, IT).
Maintenance of internal controls.
Support of month-end and year-end financial activities.
Compliance with accounting standards and regulatory requirements.
Exceptional customer service delivery.
Advancement of University financial and strategic objectives.

Responsibilities

Provides leadership and oversight for the University's accounts receivable operations.
Ensures accurate administration of student, loan, and general receivables.
Maintains compliance with applicable federal, state, Tennessee Higher Education Commission (THEC), and University regulations and policies.
Manages financial operations related to billing, collections, reconciliations, revenue reporting, and customer account services.
Supports the integrity of the University's financial records.
Supervises Accounts Receivable staff.
Develops and improves business processes.
Serves as a subject matter expert for complex receivables, student accounts, financial reporting, and enterprise financial systems.
Collaborates with academic and administrative departments, Financial Aid, the Registrar, Housing, Information Technology, and other campus partners to resolve complex issues, implement system enhancements, and support University initiatives.
Plays a critical role in maintaining effective internal controls.
Supports month-end and year-end financial activities.
Ensures compliance with accounting standards and regulatory requirements.
Delivers exceptional customer service to students, families, departments, and external stakeholders.
Advances the University's financial and strategic objectives.