Team Lead (Adult Crossing Guard Program)

Ottawa Safety Council•Brockville, ON

10d•Onsite

About The Position

The Team Lead position will provide necessary duties in “the field” at intersections and routes throughout Brockville, supporting the Adult Crossing Guard (ACG) program within operational school hours.

Requirements

Must be available to work at all intersections identified in Brockville.
English Skills
Smart Phone
Drivers licenses and access to a vehicle
Valid Standard First Aid with CPR C certification
Confirmation of physical health from a licensed physician may be required. Reference to full manual dexterity and multilimbed coordination essential. Due to the requirements of the position, accommodations due to health may be limited.
Police Records Check (PRC) with the Vulnerable Sector is required – PRCs can be completed during the application process. Costs associated with the PRC will be reimbursed by the OSC after three (3) months of employment. Employment offer conditional upon a valid and clean PRC

Nice To Haves

Strong Customer Service Skills
Communication – verbal and written
Computer proficiency (including email)
Ability to work as part of a team and stay in regular communication with the office staff
Ability to maintain calm and professional demeanor
Adaptability/ flexibility
Decision making and judgement
Planning and organizing
Problem solving
Accountability and dependability

Responsibilities

Conduct all duties and responsibilities of an Adult Crossing Guard when required.
Provide on-site and remote support to teams in Brockville, address urgent needs, and support staffing or training initiatives
Visit specific sites as requested by the Office.
Effectively communicate with Adult Crossing Guards by answering questions, listen and address concerns, building rapport, etc.
Training and coaching new Adult Crossing Guards.
Reporting Crossing Guard absenteeism/performance issues to the Program Manager
Distribution & Retrieval of Equipment
Dispersal of rewards and incentives to the Adult Crossing Guards.
Acting in the role of Adult Crossing Guard to cover open shifts.
Comply with all safety requirements and wear all required equipment (provided)
Maintain a calm and professional demeanor at all times.