Team/Crew Leader

Soar Restaurants • Plano, TX

7d

About The Position

The Team/Crew Leader performs, leads, and supervises basic operational duties to provide quality products and service to guests. The role carries out assigned station duties and supports employee orientation and training while ensuring compliance with company policies, procedures, and operational standards. The position also leads shift meetings, reports customer or employee complaints and issues to the Manager on Duty, and performs other job-related duties as assigned or required.

The role requires a minimum of 30 hours per week, with irregular hours that may include nights, weekends, and holidays. Work takes place in a restaurant environment and involves continuous standing, bending, reaching, moving, stooping, stretching, and lifting; frequent exposure to heat and hot liquid shortening while cooking and to freezer conditions when stocking food; and occasional exposure to extreme temperatures due to variable weather conditions.

Requirements

• General restaurant or retail knowledge.
• Basic math and reading skills.
• Effective verbal and written communication skills.
• Ability to follow directions.
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.
• Regular attendance.
• Ability to move and stock food product weighing up to 50 pounds.

Responsibilities

• Perform, lead, and supervise assigned station duties, including fountain and frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable, to meet operational standards.
• Assist with new employee orientation and training.
• Comply with company policies, procedures, and operational standards.
• Perform, lead, and supervise regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
• Maintain regular attendance.
• Lead shift meetings.
• Report customer or employee complaints and issues to the Manager on Duty.
• Move and stock food product weighing up to 50 pounds.
• Perform other job-related duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed