Team Center Coordinator - Progressive Care Unit

Cleveland Clinic•Stuart, FL

5d•Onsite

About The Position

Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses and other caregivers in a family-oriented, supportive environment. Martin South Hospital’s Progressive Care Unit cares for patients that require a higher level of monitoring, including telemetry. Patients typically have been transferred from med/surg units, the emergency department, the ICU or a post-procedural area. As a Team Center Coordinator, you will provide a high level of customer service to patients, families, visitors and caregivers to promote and support the highest level of patient experience. In this role, you will perform administrative and clerical duties to ensure efficient operational flow while also providing or assisting with basic direct patient care activities under the supervision of a Registered Nurse (RN). This opportunity allows you to be valued as a team member and supported as you achieve your goals. You’ll work alongside highly trained caregivers, gain hands-on experience and skills, build a rewarding career and if you desire, continue your education.

Requirements

High School Diploma or GED
Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross
One year of recent, full-time experience in patient care or customer service OR additional education/training OR a nursing student who has completed at least one clinical rotation as part of an accredited nursing program
Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered
Experience with typing, computer training or equivalent coursework

Nice To Haves

Microsoft Office experience
One year of Clinical Technician experience

Responsibilities

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and direct them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call systems, portable phones, WOWs and other unit devices.
Provide or assist with basic patient care activities, such as taking vital signs and weights, personal care, activities of daily living, patient transfers and transports, pulse oximetry and point of care testing.
Report abnormal findings or changes in physical, mental or emotional condition to an RN.
Assist with keeping patient rooms clean & orderly.