Team Care Coordinator

Southeast Orthopedic Specialists

6h • Onsite

About The Position

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine, dedicated to growing with its patients to make industry-leading five-star orthopedic care accessible. Healthcare Outcomes Performance Company (HOPCo) is a vertically integrated musculoskeletal outcomes management company and the managing partner of Southeast Orthopedic Specialists. As Southeast Orthopedic Specialists continues to grow, they are looking for a Team Care Coordinator.

Requirements

• Surgery scheduling experience
• Medical Background
• Taken an Anatomy Class
• Certified Medical Assistant
• College degree(s) relating to Anatomy/Healthcare
• Knowledge of orthopedic healthcare
• Strong organizational skills and ability to maintain accurate notes and records.
• Strong interpersonal skills.
• Strong typing and computer skills.
• Attention to detail and follow-through.
• Excellent time management and ability to work under pressure.
• Ability to type 40wpm.
• Ability to multi-task and work under pressure.
• Ability to identify and implement appropriate patient communication strategies and overcome accessibility barriers.
• Ability to determine appropriate course of action in more complex situations.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to maintain confidentiality of all medical, financial, and legal information.
• Ability to complete work assignments accurately and in a timely manner.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
• Read and sign HOPCo Mission, Vision and Values.

Nice To Haves

• High school diploma/GED or equivalent working knowledge
• Athena experience

Responsibilities

• Accurately and thoroughly document medical visits including accompanying the provider into the patient exam room in order to transcribe intake, history, procedures, physical examinations and plan as given by the provider and patient.
• Call in prescriptions and refills as authorized by the provider.
• Handle/triage all patient phone calls.
• Schedule patient appointments and procedures.
• Manage the Physician’s and PA’s surgical and clinical schedules.
• Submit or Renew Physical therapy orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees