Team Captain Tallahassee /Smoothie Artist

Sweet Treat Ventures•Tallahassee, FL

12d

About The Position

As a Team Captain , you’ll be the shift leader and role model for your team. You’ll guide team members, ensure smooth store operations, and deliver exceptional guest experiences. When the General Manager is away, you’ll step up to lead with confidence and integrity.

Requirements

Minimum 6 months of guest service experience in a restaurant or retail setting.
Ability to lead in a fast-paced environment.
Comfortable working with food allergens and in cold storage areas.
Physically able to lift up to 55 lbs and perform tasks requiring bending, reaching, and mobility.

Responsibilities

Manage team positioning and ensure efficient store flow.
Hold team members accountable for uniforms, phone use, and task completion.
Greet guests warmly and help them choose smoothies that support their wellness goals.
Ensure product quality and consistency.
Set the pace for Speed of Service.
Support operational standards and encourage goal achievement.
Handle cash and inventory responsibly.
Maintain confidentiality and trust with team and management.
Arrive on time and balance work-life commitments.
Delegate and oversee completion of Daily Checklist tasks.
Take initiative beyond your role.
Seek feedback and growth opportunities.