Part Time, Teaching Assistant - Remote, Canada-wide excluding QC

Kids Help Phone • Toronto, ON

4d • Remote

About The Position

Kids Help Phone is seeking a Part Time Teaching Assistant (Community Crisis Responders) to provide timely, strengths-based feedback to Volunteer Crisis Responder trainees. This role involves reviewing crisis intervention skills to ensure trainees deliver consistent, empathetic, and well-rounded support, reinforcing best practices for supporting service users. The Teaching Assistant will collaborate with a Crisis Responder Coach to ensure a best-in-class training experience for volunteers across Canada, contributing to key texting service indicators (KPIs) and a consistent, supportive training experience.

Requirements

• Pursuing a degree or diploma in a social work or education-related field
• Comfortable working independently and remotely
• Possess an acceptable "Vulnerable Person Sector Criminal Reference Check" prior to starting employment (can be conducted by the organization for successful candidates)
• Possess a current “Police Reference Check” prior to starting employment (can be conducted by the organization for successful candidates)
• Ability to work collaboratively with others in a virtual team
• Ability to focus in a fast-paced environment and multitask
• Excellent written and oral communications skills
• Commitment to the promise and purpose of the organization

Nice To Haves

• Experience learning or teaching in an online environment preferred
• Bilingualism (French and English) is an asset

Responsibilities

• Grade a high volume of quizzes and activities in a standardized training
• Provide structured and customized feedback to support crisis responder trainees in their learning and development
• Provide input into training materials and program newsletters
• Participate in team meetings, projects and alignment on training materials and communications
• Support the overall success and readiness of volunteers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree