TDM Program Manager

Foursquare ITP•Washington, DC

24d•$97,300 - $126,700•Hybrid

About The Position

Foursquare Integrated Transportation Planning, Inc. (Foursquare ITP) is seeking a dynamic, qualified, and motivated candidate for a Transportation Demand Management (TDM) Program Manager position based in the Washington Metropolitan Area. This position provides the opportunity to contribute to impactful TDM programs and projects, other sustainable transportation planning projects, and work with some of the best and brightest in the industry. Are you someone who is passionate about sustainable transportation, has experience in TDM, is creative, driven to excel in all that you do, and wants to make a measurable difference through TDM strategies? If so, this is the position for you. The selected candidate will have demonstrated expertise in: Leading TDM efforts/programs/projects. TDM education and incentive-based behavior change strategies. Outreach and sales strategy using traditional and innovative TDM methods. Planning, managing, and implementing outreach to employers, property managers, and schools. Public and private sector B2B consultative sales. Communications, marketing, and program management. Managing teams of outreach coordinators and marketing specialists. TDM performance metric tracking and impact assessment. Building and maintaining trusted client partnerships. Foursquare ITP’s work is centered on our passion for the profession, investment in each other, dedication to our clients, and positive outlook. We are looking for someone who lives our four core values every day. Learn about the principles that shape our culture here.

Requirements

Demonstrated experience in TDM, including implementation of employer/residential commuter strategies, and a strong understanding of behavior change principles.
Bachelor’s degree in Urban Planning, Marketing, Public Administration, Communications, or related fields.
Minimum of 5 years of relevant experience, including at least 2 years of managing a TDM program or outreach team.
Strong experience in project and program management, including budget oversight, schedule management, and staff supervision.
Excellent communication skills and a proven ability to work with clients, stakeholders, and multidisciplinary teams.

Nice To Haves

TDM-CP preferred.
Experience working with CRM platforms (e.g., SalesForce, OneCommute, HubSpot) and performance dashboards (e.g., PowerBI, Tableau) is a plus.
Experience working on projects and programs in other aspects of sustainable transportation, including transit and active transportation, is a plus.

Responsibilities

Serve as a subject matter expert for clients’ TDM efforts.
Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement.
Oversee programs and outreach teams focused on direct-to-commuter programs.
Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other staff from the larger project teams, and the public and stakeholders.
Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services.
Maintain and build programs and services for various audiences, including employers, residential properties, and community partners.
Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content.
Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral.
Lead the development of a variety of program events, including, but not limited to, program participant recognition, transportation fairs, presentations, workshops and various community outreach events.
Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach.
Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout our clients’ regions.
Track program impact and effectiveness.