TCG Sales Operations Specialist

The Pokémon Company International•Bellevue, WA

13h•Hybrid

About The Position

This position is responsible for supporting the tactical day-to-day sales operations and ensuring the integration, workflows and processes with other teams and systems work flawlessly to achieve sales goals.

Requirements

Three (3) to four (4) years of relevant professional experience or a demonstrated equivalent level of expertise.
Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
Demonstrates attention to detail and organization skills.
Demonstrates clear and professional written and oral communication skills.
Identifies and resolves problems in a timely manner and meeting deadlines; develops alternative solutions.
Is adaptable, professional, courteous, motivated with a strong work ethic, works well under pressure.
Interacts effectively with all levels of management and other employees.
Thrives in a fast-paced environment and challenging workload.
Performs individually and as a member of a team.
Contributes a wide range of capacities to an entrepreneurial environment.
Quickly learns new software and applications.
Masters product knowledge.

Responsibilities

Project manage the sales order solicitation process. Generate sell sheets and order forms, drive the solicitation schedule, and send solicitations and reminders.
Ensure pricing is setup and accurate.
Analyze orders received against allocations for accuracy, to ensure timely order processing and shipping requirements are met.
Project manage the sales order financial process. Generate account updates, drive payment schedules, and send reminders to ensure reseller are within financial terms to allow for timely order release and shipping.
Project manage the sales order reconciliation process. Generate and track the required forms necessary to reconcile shippng issues, including damages, shortage and overages. Partner with internal teams to ensure all reconcilations are resolved in a timely manner.
Manage and improve producion and inventory reporting process. Includes distributing internal-facing producion and inventory reports to sales teams and external-facing inventory reports to resellers on a recurring basis.
Discover gaps and inefficiencies in existing processes and tools. Partner with Director, TCG Sales Operations and internal stakeholders to identify potential solutions.
Support the implementation of the future enterprise solutions by refining and documenting existing processes.
Other projects as assigned by Director, TCG Sales Operaitons.