Tax Innovation & Delivery Experience - Tax Transformation - Manager

PricewaterhouseCoopers•Stamford, NY

3d•Remote

About The Position

As a Tax Innovation & Delivery Experience - Tax Transformation - Manager, you will specialize in delivering comprehensive solutions that integrate business, experience, and technology aspects. You will work closely with clients to understand their needs, design and implement innovative solutions, and facilitate successful project delivery. Within our Tax practice, you will focus on enhancing customer and employee experiences, analyzing client needs, and offering guidance to create impactful experiences that drive loyalty and engagement. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Requirements

At least a Bachelor's degree
At least 4 years of experience
At least one of the following: Certified Public Accountant, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity

Nice To Haves

Excelling in business process modeling and strategic questioning
Demonstrating proficiency in IT project implementation and solution deployment
Utilizing analytical thinking to drive creative solutions development
Embracing emerging technologies to enhance project delivery
Leading end-to-end delivery with a focus on customer experience
Building relationships through effective communication and teamwork
Encouraging learning agility and intellectual curiosity within teams

Responsibilities

Leading the design and implementation of innovative experience strategies to enhance customer and employee engagement
Managing end-to-end delivery of projects, integrating business, experience, and technology aspects
Analyzing client needs and developing creative solutions to drive impactful outcomes
Coaching and mentoring team members to leverage their unique strengths and improve performance
Utilizing business process modeling and technology implementation skills to optimize project delivery
Building and maintaining relationships with clients to understand and address their experience challenges
Facilitating the deployment of scalable solutions that align with client objectives
Encouraging the adoption of emerging technologies to enhance service excellence and delivery
Confirming project timelines and deliverables are met through strategic planning and execution
Addressing conflicts and engaging in constructive conversations with stakeholders to resolve issues