TAX TECH II - FRONT COUNTER AGENT - Return Utah
About The Position
The Return Utah program is similar to an internship designed for adults looking to re-enter the workforce after an extended absence. These opportunities are structured as return-to-work positions that provide the experience, training, skills, and mentoring an individual need to return to the workforce. Return Utah is a 16-week program for people who have taken a career break for at least one years or more for reasons such as starting or raising a family, caring for a family member, chronic illness, enhanced education, other personal/career related needs, etc. Those serving, separated, or retired from military service and their spouses and/or partners are not required to meet the two-year requirement. A career break of any length makes them eligible to participate in the program. This is a temporary (benefitted), full-time position for potential Return Utah candidates. To be eligible for this return-to-work opportunity, candidates must: Be on a career break of one or more years at time of application unless currently serving, recently separated, retired from military service, or supporting a military spouse/partner. Have prior professional experience in functional area of interest. If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax Commission's Customer Services Division is looking for a skilled and motivated individual to fill its TAX TECH II - FRONT COUNTER AGENT position. This person will play an integral role in Division's mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a FBI level background check.
Requirements
- Be on a career break of one or more years at time of application unless currently serving, recently separated, retired from military service, or supporting a military spouse/partner.
- Have prior professional experience in functional area of interest.
- Exceptional customer service skills
- Ability to work in an adverse environment dealing with upset people over the phone
- Can work in a fast paced environment
- Comfortable using Google i.e. - Documents, Spreadsheets, Mail.
- Excellent data entry skills
- Must be current on your state and federal tax filings
- Pass a FBI level background check
Nice To Haves
- Experience working in keeping information confidential
Responsibilities
- Assist customers with Tax Commission license applications, business and income tax filings, and payments
- Maintain cash funds, and balance cash drawer daily
- Secure all documents and checks/cash at the end of the day
- Scan documents
- Data entry
- Pay attention to details
- Work under pressure and meet deadlines
- Provide general information to customers
- Work in a team environment
- Work with taxpayers over the phone
Benefits
- Job Stability
- Career Growth
- Meaningful Work
- Supportive Work Environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
