Tax Services Associate I

Gwinnett County•Gwinnett County, GA

4d•Onsite

About The Position

The Tax Service Associate I is responsible for providing assistance to customers in person and/or over the phone regarding tax/tag issues. Duties include reviewing various documents and making necessary changes, collecting payments from customers and keeping daily records of receivables, maintaining various records and files related to the tax/tag department, preparing various correspondence and reports for the department or external customers, maintaining inventory of supplies and performing other duties of a similar nature or level as assigned.

Requirements

High School Diploma or G.E.D.
Two years of customer service or related experience sufficient to successfully perform the essential duties of the job
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Background check required to include motor vehicle & criminal histories.

Nice To Haves

Property Tax related experience
Must be flexible with work schedule and hours.
Work assignments may be at any DMV location and reassignments can be made at any time.

Responsibilities

Providing assistance to customers in person and/or over the phone regarding tax/tag issues.
Reviewing various documents and making necessary changes.
Collecting payments from customers and keeping daily records of receivables.
Maintaining various records and files related to the tax/tag department.
Preparing various correspondence and reports for the department or external customers.
Maintaining inventory of supplies.
Performing other duties of a similar nature or level as assigned.