Tax Professional - Franchise Location

H&R Block • Rock Falls, IL

9h

About The Position

As a seasonal, experienced Tax Professional at an independently owned and operated H&R Block franchise, you will help clients make confident, informed decisions about their lives, careers, and money while building lasting client relationships. You will serve clients with diverse tax needs, supported by an expert team and advanced tax training.

The role includes conducting tax interviews in person and through virtual tools, preparing complete and accurate tax returns, supporting clients with IRS matters, and contributing to business growth and client retention. All certification levels can provide tax notice services; Circular 230 associates can provide audit representation. You will also mentor and support teammates. The stated pay range is $18.00–$20.00 per hour. Hiring decisions are made by the franchisee.

Requirements

• Successfully complete the H&R Block Tax Knowledge Assessment.
• Have experience in accounting, finance, bookkeeping, or tax.
• Have experience completing individual tax returns.
• Have experience working in a fast-paced environment.
• Be comfortable working with virtual tools, including video, phone, and chat.
• Communicate effectively in person, by phone, and in writing.
• Complete continuing education requirements and meet all other IRS and applicable state requirements.
• Have a high school diploma, equivalent, or higher.

Nice To Haves

• Bachelor’s degree in accounting or a related field.
• CPA or Enrolled Agent certification.
• Experience completing complex individual, trust, or partnership returns.
• Five or more years of experience in accounting, finance, bookkeeping, or tax.
• Experience conducting virtual tax interviews.
• Experience with tax planning and audit support.
• Sales and/or marketing experience.

Responsibilities

• Conduct tax interviews with clients face to face and through virtual tools, including video, phone, chat, and email.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS support.
• Provide tax notice services at all certification levels.
• Provide audit representation if a Circular 230 associate.
• Mentor and support teammates.
• Complete continuing education requirements and meet applicable IRS and state requirements.

What This Job Offers

• Education Level: High school or GED