2027 Tax Preparer / Customer Service 2 Jan-Apr Full/Part Time

Jackson Hewitt - 2628•Phoenix, AZ
•$17 - $18•Onsite

About The Position

Jackson Hewitt Tax Service is hiring Tax Preparers for the 2027 tax season in the Phoenix area, Scottsdale area, Ahwatukee & Chandler. The role involves making an impact on thousands of people navigating the challenges of filing taxes, with a mission to make taxes easy. This position is suitable for stay-at-home parents, veterans, retirees, gig workers, or those looking for a second income, and military families that move often.

Requirements

  • 2+ years Customer Service experience
  • High School diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong attention to detail and accuracy

Nice To Haves

  • Tax Planning, Accounting, or Financial Planning experience is a plus
  • College degree in accounting or related field is a plus
  • Bilingual Spanish is a plus

Responsibilities

  • Complete online Jackson Hewitt Tax School and training
  • Conduct face-to-face tax interviews with clients
  • Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
  • Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
  • Collect and process client tax payments while ensuring timely tax return deposits
  • Answer tax questions and advise clients on future tax planning
  • Support office priorities through teamwork and collaboration with others

Benefits

  • Training & development
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Bilingual employees earn a bonus 50 cents per hour
  • Commission available on completed returns
  • Additional performance bonuses available
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