Entry Level Tax Preparer

Jackson Hewitt • Corinth, MS

7d

About The Position

As a Seasonal Entry Level Tax Preparer at Jackson Hewitt, you will guide clients through tax codes, rules, and processes while providing accurate tax preparation and exceptional customer service. The role includes explaining and preparing tax-related forms, helping clients understand their returns, and providing IRS audit support. You will conduct face-to-face tax interviews, prepare multiyear, multistate, and year-end tax forms, and complete electronic filing with the IRS and state agencies. The position also involves business growth and marketing efforts, client retention, payment processing, and collaboration with office staff. Flexible schedules are available, including day or night shifts and weekday or weekend work; full-time or part-time schedules are offered.

Requirements

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions.
• PTIN certification.

Nice To Haves

• Sales and/or marketing experience.
• Bilingual skills; bilingual candidates are highly encouraged to apply.

Responsibilities

• Guide clients through tax codes, rules, and processes and explain tax-related forms.
• Prepare accurate tax returns and complete related tax forms in accordance with policies, legislation, and regulations.
• Conduct face-to-face tax interviews with clients.
• Complete e-filing, provide printed copies of returns for client review, and submit signed returns to the IRS and state agencies.
• Provide clients with IRS audit support.
• Generate business growth, increase client retention, and offer additional products and services.
• Collect and process client payments and ensure timely deposits.
• Participate in marketing and business-generation efforts.
• Provide taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls through the national call center routing system.
• Answer client questions and provide future tax planning.
• Resolve client complaints or refer situations to a supervisor as appropriate.
• Support office priorities through teamwork and collaboration.

Benefits

• Opportunity for advancement
• Training and development
• Flexible schedule
• License reimbursement
• Free tax training
• Continuing education for tax preparers
• Various rewards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed