Tax Preparation Support Manager

Jackson HewittSebastian, FL
Hybrid

About The Position

Our Jackson Hewitt franchise is looking for a driven and detail-oriented Tax Preparation Support Manager to join our team in central Florida! In this leadership role, you'll play a key part in guiding tax professionals and ensuring clients receive accurate, efficient, and friendly tax preparation services. If you're passionate about taxes and love leading a team, this is the opportunity for you!

Requirements

  • Prior experience in tax preparation, accounting, or a related financial field
  • Previous supervisory or management experience preferred
  • Strong knowledge of federal and state tax codes and IRS regulations
  • Excellent communication, leadership, and interpersonal skills
  • Ability to thrive in a fast-paced, seasonal work environment
  • Proficiency with tax software and basic computer applications
  • PTIN (Preparer Tax Identification Number) required or ability to obtain one

Responsibilities

  • Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service
  • Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices
  • Manage daily office operations and ensure smooth workflow during peak tax season
  • Review completed tax returns for accuracy and IRS compliance
  • Resolve client inquiries, concerns, and escalated tax-related issues professionally
  • Monitor team performance and provide coaching and feedback to drive productivity
  • Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards

Benefits

  • Paid time off
  • Training & development
  • Bonus based on performance
  • Flexible schedule
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