Tax Clerk I G115 Tax Commissioner's Office
About The Position
This position performs clerical and customer service duties in support of office operations. It involves collecting Title Ad Valorem Tax (TAVT) on title-required vehicles, processing refund requests, and collecting property tax payments on personal, residential, and commercial properties. The role also includes preparing various reports, assisting the public, maintaining office inventory, issuing registrations and titles, and interpreting relevant state and local policies and laws. Additionally, the position requires data entry into specific computer systems, operating a multi-line phone system, mailing tax bills and notices, processing mail, verifying and processing homestead exemptions, conducting audits, examining insurance relief documents, and preparing daily balancing reports.
Requirements
- Knowledge of Driver Record and Integrated Vehicle Enterprise System (DRIVES) and Enterprise Assessment & Tax (atENT) procedures.
- Knowledge of relevant state and local laws, regulations, and ordinances, and departmental policy including sales tax codes and exemptions, use tax, and similar regulations.
- Knowledge of the principles of records management.
- Knowledge of standard business arithmetic.
- Skill in problem-solving and decision-making.
- Skill in the provision of customer services.
- Skill in operating standard office equipment, computers, and related computer software programs.
- Skill in oral and written communication.
- Ability to work independently and with minimum supervision.
- Completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Responsibilities
- Collects Title Ad Valorem Tax (TAVT) on title-required vehicles.
- Processes refund requests.
- Collects property tax payments on personal, residential, and commercial properties.
- Prepares motor vehicle, property tax, and accounting reports.
- Assists the general public with questions or concerns; refers individuals to appropriate personnel.
- Maintains office inventory.
- Issues and renews motor vehicle registrations and titles; issues decals for mobile homes and disabled person parking placards.
- Interprets state and local policies, procedures, and laws related to motor vehicles and property taxes.
- Enters and retrieves information from atENT and DRIVES computer systems.
- Operates a multi-line phone system.
- Mails property tax bills, delinquent notices, and mobile home bills.
- Opens, processes, and distributes mail.
- Verifies and processes applications for homestead exemptions; conducts homestead exemption audits year-round.
- Examines insurance relief documents for accuracy; removes insurance lapses and suspension penalties.
- Prepares daily balancing reports; verifies credit card payments, check totals and currency.
- Performs other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
