Tax Analyst

City Of Sharonville•Sharonville, OH

3d•$23 - $35

About The Position

The City of Sharonville is hiring a full-time Tax Analyst in its Finance Department. The position provides front-counter, telephone, and clerical support for local income tax operations. The Tax Analyst assists taxpayers and tax preparers with residential, withholding, and net profit income tax matters; accepts and records payments; maintains taxpayer and business records; and prepares tax bills, correspondence, reports, and mailings. The role also supports the Tax Administrator and other tax analysts with reports and projects, and attends related meetings and seminars as directed. Applicants must be at least 18 years old and have a high school diploma or GED. The role requires training, education, and/or experience demonstrating customer service and problem-solving ability, as well as office-procedure knowledge, basic arithmetic, computer skills, and the ability to maintain complex and confidential records. A valid driver’s license and ability to maintain insurability under the City’s motor vehicle liability insurance requirements are required. Applicants must be bondable through the City’s risk insurance carrier. The posted pay range is $22.55 to $35.01 per hour. Wage placement depends on skills, education, job knowledge, and abilities, with wage-step increases after each successful year of employment and the potential to reach the range maximum within five years. The City describes its wages and benefits as competitive; paid vacation, paid sick leave, an excellent retirement system, and other benefits are discussed during the interview process.

Requirements

Be at least 18 years of age by the time the application is submitted.
Have a high school diploma or GED.
Demonstrate through training, education, and/or experience an understanding of customer service and problem solving.
Have completed secondary education or a GED with coursework in business and/or office procedures, plus related training and/or experience indicating advanced knowledge of office practices and procedures.
Have basic arithmetic knowledge, including addition, subtraction, multiplication, division, percentages, and decimals.
Be bondable through the City’s risk insurance carrier.
Hold a valid driver’s license and maintain insurability under the City’s motor vehicle liability insurance requirements.
Have computer skills, 10-key proficiency, and the ability to work with tax-related computer software.
Be able to prioritize and complete multiple projects while handling routine tasks.
Be able to maintain complex and confidential records and communicate effectively with the public and staff.
Be able to lift up to 25 pounds from floor to overhead and sit or stand for long periods.

Nice To Haves

Knowledge of local income taxes.
Fluency in Spanish.
Experience with Microsoft Word and Microsoft Excel.

Responsibilities

Greet visitors, answer telephone calls, receive and route messages, and assist taxpayers and preparers with residential, withholding, and net profit income tax issues.
Help taxpayers complete local forms and calculate taxes; collect related payments and answer tax-related questions or refer inquiries to the appropriate authority.
Receive tax payments at the front counter, enter payment information into the computer, prepare bank deposits, record and balance collections, and verify tax deposits with the Finance Department.
Maintain tax records and documents, enter data, generate reports, register new taxpayers, and coordinate with other departments to update business and resident information.
Print and mail bi-monthly tax bills and update resident information when mail is returned.
Prepare, print, and mail letters, memos, reports, and other documents, and contact taxpayers and tax preparers by phone.
Perform clerical duties including opening, sorting, and distributing mail; preparing mailings of tax forms and business packets; typing; filing; scanning; and retrieving stored files and records.
Assist the Tax Administrator and other tax analysts with reports and projects as needed or assigned.
Attend related meetings and seminars as directed by the Tax Administrator.
Follow the City Administration’s Standards of Conduct and perform other duties as assigned or necessary for Finance Department operations.