Tavern Server - Internal

PT’s Taverns

1d•Onsite

About The Position

As the Tavern Server, you are responsible for ensuring timely and accurate food and beverage service while creating a welcoming and enjoyable dining experience for guests. You contribute to the smooth operation of the tavern by maintaining cleanliness, assisting team members, and providing outstanding customer service that aligns with company standards.

Requirements

At least 21 years of age
High School Diploma or equivalent preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Frequently push/pull up to 30lbs.
Frequently lift and/or carry up to 30lbs. at floor, knee, waist, and chest levels
Regularly squat, kneel, reach, bend, twist
Occasionally sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity

Nice To Haves

1 year of previous experience in a high-volume restaurant preferred
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment

Responsibilities

Provide timely and courteous guest service consistent with the company's guest service culture
Accurately take and fill food and drink orders using POS systems, and handle payment transactions
Maintain knowledge of the menu, ingredients, and sequence of service; ensure proper identification is checked when serving alcohol
Assist fellow servers and support staff to ensure a consistent and efficient guest experience
Maintain cleanliness of the tavern, including restocking, wiping counters, and organizing service areas
Ensure dining area is clean and properly set with condiments and utensils at all times
Follow safety and sanitation guidelines in accordance with company policy and health department regulations
Display friendly and professional hospitality, maintaining a positive attitude with guests and team members
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned