Task Order Program Manager (TOPM)

Nationwide IT Services•Chicago, IL

3d•$175,000 - $210,000•Onsite

About The Position

Nationwide IT Services (NIS) is seeking a Task Order Program Manager (TOPM) to manage the Enterprise Network for Lifecycle, Information Support, and Technology (ENLIST) task order, supporting the United States Military Entrance Processing Command (USMEPCOM). The TOPM will serve as the primary liaison with the GSA Assisted Acquisition Services Contracting Officer's Representative (AAS COR) and USMEPCOM Technical Point of Contact (TPOC) for all aspects of operational and technical delivery, and will be responsible for the overall performance of the task order. This role involves directing contractor and subcontractor personnel in areas such as program management, IT service management, systems and enterprise IT support, technical training, cybersecurity, software engineering, and data analysis. The TOPM will manage staffing, schedules, quality, risks, reporting, and transitions, ensuring mission services are maintained and Government priorities are addressed.

Requirements

Possess an active Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
At least seven years of experience within the past ten years as a Task Order Program Manager, leading and delivering IT and mission support services.
At least five years of experience within the past eight years planning and executing complex IT tasks and projects effectively with minimal Government direction and oversight.
Possess a Secret security clearance.
Provide proof of U.S. citizenship.
Meet IT-II/Tier 3 or Tier 3 Reinvestigation requirements.
Obtain a Common Access Card (CAC).
Submit investigation and baseline/computing-environment certification documentation for onboarding.

Nice To Haves

A DoDI 8570.01 Level I certification (any category or specialty equivalent) or higher.
One or more infrastructure-related technology certifications.
At least five years of experience within the past ten years leading a geographically diverse team.
At least five years of experience within the past ten years coordinating, communicating, and collaborating between government and public-sector personnel.
A master's degree or higher in business administration, computer science, engineering, management, or a related field.

Responsibilities

Formulate and enforce work standards; assign contractor schedules, supervise personnel and subcontractors, review work discrepancies, and communicate organizational policies, purposes, and goals.
Coordinate the project kick-off, staffing readiness, transition activities, security discussions, financial reporting, and action-item follow-up with Government stakeholders.
Develop and maintain the Project Management Plan, including a minimum three-level Work Breakdown Structure, Integrated Master Schedule, risk and communications processes, procedures, and Quality Management Plan.
Prepare monthly status reports covering task progress, outages and availability, corrective actions, personnel status, milestones, travel, and required Government actions.
Convene monthly technical status meetings and biweekly project/Sprint status meetings; lead quarterly Program Management Reviews and provide required reports, minutes, decisions, and action tracking.
Track funding, spend plans, schedules, risks, and performance metrics. Coordinate service contract reporting, invoicing inputs, and travel/purchasing requests with the required Government review and concurrence.
Implement quality management and corrective actions; coordinate service levels, staffing, and escalation arrangements that sustain required mission and 24/7/365 support services.
Manage competing priorities and geographically distributed personnel; coordinate hiring, retention, replacements, and required key-personnel approval processes.
Lead transition-in and transition-out planning, knowledge transfer, and workforce coordination while maintaining service performance and minimizing disruption.