Task Area Program Manager (Universal IT Customer Support)

General Dynamics Information Technology•Washington, DC

11d•$142,792 - $166,750•Hybrid

About The Position

Advance how our customers operate while you advance your career. Join GDIT as Task Area Program Manager and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Task Area Program Manager the work you’ll provide the full range of Customer Support and Engineering Services to meet the mission needs of the Department. This includes enhanced service delivery and response times to support all DT customers across all devices and services, utilizing a comprehensive and efficient approach to enable the Department’s global footprint, which encompasses approximately 175,000 desktops and laptops, and over 65,000 mobile phones and tablets. Leads and manages the Universal IT Customer Support task area. Responsible for delivery of all requirements within the assigned area, alignment with Department business lines, and supervision of project managers and technical staff.

Requirements

Bachelor’s degree in a relevant field
8+ years of experience managing IT projects or programs, with at least 3 years in a federal environment
Experience supervising technical teams and managing budgets
Active Secret security clearance.
The ability to obtain a Top Secret security clearance by the time of award as required by the contract
US Citizenship Required: Yes
Financial Management
Information Technology Infrastructure Library (ITIL)
People Management

Nice To Haves

PMP or equivalent certification preferred

Responsibilities

Leads and manages the Universal IT Customer Support task area.
Responsible for delivery of all requirements within the assigned area, alignment with Department business lines, and supervision of project managers and technical staff.