Target Security Specialist

Target•Hayward, CA

1d•Onsite

About The Position

Assets Protection (AP) teams function to keep our guests, team, and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, and resolving theft and fraud to ensure product is available for our guests. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement. The role of a Target Security Specialist can provide you with the skills and experience of using intelligence-led tactics to keep team members and guests safe and secure, crisis response, safety and crowd management; providing support to both guests and team members, de-escalation as well as experience with physical security controls and culture, using Target's video surveillance system, and timely and accurately documenting cases using case management systems.

Requirements

Must be at least 18 years of age or older
High school diploma or equivalent
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Responsibilities

Create an Easy, Inspiring and Friendly guest experience by greeting guests, helping them find what they need, resolving issues, and ending every transaction with a sincere thank you.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents in a timely manner.
Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests.
Leverage de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.
Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends.
Submit appropriate documentation in the case management system for all incidents following AP policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.