Target Security Specialist

Target•North Olmsted, OH

9d•Onsite

About The Position

Target Security Specialists are responsible for keeping guests, team members, and the brand safe and secure, and for leading through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating, and resolving theft and fraud to ensure product availability for guests. This role offers opportunities to develop skills in intelligence-led tactics, crisis response, safety and crowd management, de-escalation, merchandise recovery, and utilizing surveillance and case management systems.

Requirements

Must be at least 18 years of age or older
High school diploma or equivalent
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward guests and other team members
Ability to learn and adapt to current technology needs
Effective communication skills
Ability to work both independently and with a team
Ability to manage workload and prioritize tasks independently
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

Skills using intelligence-led tactics to keep team members and guests safe and secure
Experience in crisis response, safety and crowd management; providing support to both guests and team members
Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
Ability to utilize Target's video surveillance system
Ability to properly document cases using industry case management systems

Responsibilities

Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor.
Help guests find the products they are looking for in-store and online.
Lead a physical security culture for team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents.
Understand and leverage escalation tools for guest issues to provide a safe and secure environment.
Conduct productive merchandise recoveries and provide apprehension support as needed, adhering to AP policies and procedures.
Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise.
Submit appropriate documentation in the system for all incidents following AP policy and procedures.
Understand and appropriately use the video system.
Train team members to apply merchandise protection and audit execution.
Teach and train team members on operational shortage focus area opportunities.
Execute shortage action plans set by AP leadership to minimize shortage in focus areas.
Model working safely while maintaining a clean store for guests and team members.
Provide service and a shopping experience that meets the needs of the guest.
Demonstrate a culture of ethical conduct, safety, and compliance.
Work in a safe manner at all times, identify and correct hazards, and comply with all safety policies and best practices.
Perform other duties based on business needs.