Target Security Specialist

Target•Red Wing, MN

1d•Onsite

About The Position

As part of Target's collaborative and guest-obsessed team, the Target Security Specialist helps create an experience that makes guests say, “I love Target!” This role contributes to helping every family discover joy in everyday life by working alongside an enthusiastic, dedicated team. The specialist delivers a destination shopping experience by providing a safe and secure environment for guests and mitigating shortage risks to drive sales. The Assets Protection (AP) team's function is to keep guests, team, and brand safe and secure, and to lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating, and resolving theft and fraud to ensure product availability. Target believes in providing team members with meaningful experiences to build and develop skills for a career. The Target Security Specialist role offers skills in using intelligence-led tactics for safety and security, experience in crisis response, safety, and crowd management, de-escalation skills, experience with recovering stolen merchandise to prevent shortage, and the ability to utilize Target's video surveillance and industry case management systems.

Requirements

High school diploma or equivalent
Must be at least 18 years of age or older
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Responsibilities

Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
Respond to and accurately document security incidents
Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
Submit appropriate documentation in the system for all incidents following AP policy and procedures
Understand and appropriately use the video system
Train team members to apply merchandise protection and audit execution
Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
Execute shortage action plans set by AP leadership to minimize shortage in focus areas
Model working safely while maintaining a clean store for guests and team members
Provide service and a shopping experience that meets the needs of the guest
Demonstrate a culture of ethical conduct, safety and compliance
All other duties based on business needs