Target Security Specialist

Target•El Cajon, CA

4d•Onsite

About The Position

Working at Target means helping all families discover the joy of everyday life through its values and culture. The Assets Protection (AP) teams are responsible for keeping guests, team members, and the brand secure, leading through crisis events, and protecting profitable sales by mitigating shortage risks. They prevent and resolve theft and fraud to ensure product availability and build relationships with store leaders and public safety officials. The Target Security Specialist role offers experience in using intelligence-led tactics for safety, crisis response, safety and crowd management, de-escalation, physical security controls, using Target's video surveillance system, and timely and accurate case documentation.

Requirements

Must be at least 18 years of age or older
High school diploma or equivalent
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Climb up and down ladders
Apprehend subjects in accordance with company policy
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Responsibilities

Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction
Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
End every guest transaction with a sincere thank you
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
Respond to and accurately document security incidents in a timely manner
Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
Leverage de-escalation tactics and resources when responding to security incidents across the store
Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
Understand and appropriately use Target's video surveillance system
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
All other duties based on business needs